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If you are a web designer, please see the Actinic Developer Subscription Priority telephone support
Whether you have a technical problem with your online
store, or just need some help in making changes to it, with Actinic
Cover the solution is only a phone call away. Actinic Cover enables
you to make full use of all the features of your Actinic software
and the reassurance of priority access to our support team through
our technical support hotline. For any reported incident which
actually disables your store, we guarantee a two-hour response
plus immediate referral to our development team for a fast-track
solution.
Latest Upgrades
Actinic Cover entitles you to 12 months of free software upgrades.
Our regular newsletter will inform you of all version upgrades
and
maintenance releases, ensuring you benefit from new product features
as they appear.
Emergency Hosting Provision
Should your existing service provider go out of commission or your site experience poor service levels you will be entitled to 60 days free Actinic hosting. This ensures that your online store remains open whilst you find a new service provider.
Exclusive Savings on other Products and Services
To assist in the successful development of your online business your Cover package provides exclusive savings on Actinic and 3rd party products and services. In addition, you will receive special offers on complementary 3rd party software applications and services to assist you in promoting and maintaining your online store.
Access to a wealth of information and advice
You will receive regular email newsletters and have access to the Actinic Online Resource Centre providing information, hints and tips essential for the successful development and running of an online business.
Your single annual fee provides:
Access to the Actinic technical support hotline*
Fast track response for critical issues
Guaranteed escalation procedure
60 day emergency hosting provision
Free version upgrades during the period of cover
Exclusive savings on Actinic products and services
Special prices on complementary, 3rd party software and services
Optional participation in Actinic beta programmes
Access to the Actinic Online Resource Centre
Regular email newsletter
* Lines are open between the hours of 09.00 and 17.00, Monday to Friday. Pricing,
terms and conditions are subject to change without notice.
Actinic Cover is subject to a loyalty discount for customers
who continue to renew their annual subscription over a number of
years. The annual price will be discounted on an incremental basis
up to a maximum of 30%.
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Loyalty Discount |
Cover for Catalog
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Cover for Business |
Cover for Business Plus |
Setup Fee |
|
£50.00 |
£75.00 |
£150.00 |
1st Year Subscription |
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£250.00 |
£350.00 |
£425.00 |
2nd Year Subscription |
20% |
£200.00 |
£280.00 |
£340.00 |
3rd Year Subscription |
25% |
£187.50 |
£262.50 |
£318.75 |
|
4th & Following Years Subscription |
30% |
£175.00 |
£245.00 |
£297.50 |
All prices exclude VAT
Terms and conditions
Actinic Cover may be purchased from your Actinic reseller or direct
from Actinic.
If purchased with a licence for the corresponding software product, the setup fee will be waived.
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